How do I request a course extension?

How do I request a course extension?

(School Administrators)

1. Log in to My Course Portal using your School Administrator account. (Please let us know if you need assistance with your login credentials.)
2.  From the Dashboard, select "Enrollments" from the left-hand menu. Click on Planned or Active.
3.  Select the "Change Request" icon next to the enrollment you want to change. 

4.  Choose "Extend the end date" from the drop-down menu. 
5.  Input "New Requested end date."
6.  Select "Submit."


After you have submitted your change request, you will receive a confirmation email indicating that it was received. After the request has been approved and processed or denied, you will receive further communication. If you are due a refund, you will receive your refund in the same mode of payment by which you paid for the course (check or credit.)


    • Related Articles

    • How do I change the start date of a course?

      (School Administrators) 1. Log in to My Course Portal using your School Administrator account. (Please let us know if you need assistance with your login credentials.) 2. Select the "Change Request" icon next to the enrollment you wish to drop. 3. ...

    • Can a student get more time in the course?

      (School Administrators) This is called a course extension. Extensions are requested by the person who enrolled the student and must be placed before the final two weeks of the enrollment. The total amount of time in the course, even with the ...

    • Can my student take an unplanned break or pause during a course?

      (School Administrators) 1. Log in to My Course Portal using your School Administrator account. (Please let us know if you need assistance with your login credentials.) 2. In the Active Enrollments table on the Dashboard, select the "Change Request" ...

    • What are the course enrollment policies?

      (School Administrator) This is how students work in their online course: Assignments may be submitted ahead of the target due dates; however, students may not complete a 0.5 credit in less than 6 weeks or a 1.0 credit in less than 12 weeks (see ...

    • How do I order and pay for a course?

      (School Administrators) 1. Log in to My Course Portal using your School Administrator account. (Please let us know if you need assistance with your login credentials.) How to order a single course for a single student 2. Select the "Order Courses" ...